How? By implementing high impact cultures that drive business performance. By developing leadership capabilities so that talent becomes a sustainable competitive edge and conflict evolves as a force for positive growth.

What makes us different?

Our work helps organizations understand their people, make better decisions and predict outcomes. As a group including both experienced HR executives and attorneys, our collective wisdom was gained at some of the most recognized companies and prestigious law firms in the country. We've spent our careers as insiders rather than outsiders; serving as strategists, senior executives and legal counsel. As a result, we understand your challenges and opportunities. We passionately focus on flawless execution to deliver measurable results to clients:


Differences that make big differences

Broad Experience. Powerful Solutions. As former Human Resources Executives, Attorneys, and Conflict Management Professionals, we bring significant experience and collective wisdom gained at some of the most recognized public and private companies.

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As experienced business leaders and experts in people practices, we combine broad experience with powerful solutions. Our approach to people and organizations strengthens relationships, builds leadership capability and improves productivity. By applying our business acumen and expertise, we help you get your business to where it needs to be.


From ideas to implementation, we understand the issues you face. Strategic implementation is our strong suit as we develop solutions that put you in the fast lane to success.


An unwavering commitment to results. Clients entrust us to provide candid advice on their single most important asset - their people. We leverage the power of organizational culture, leadership, and constructive conflict management to improve their business performance. We deliver pragmatic results with durable impact that lead to change that sticks.


We have a deep appreciation for different ways of thinking, backgrounds, and experience. We value diverse perspectives that build different solutions because that's what sparks innovation. This means that no two client solutions are ever the same - instead, we tailor them to fit your needs.

Our Team

Charlie Bishop, Phd | Principal

Charlie has held senior level roles in recognized Fortune 100 firms undergoing significant change, including FedEx where he was cited as "the architect of the organization's human performance system", Baxter International where he served as the Director of the Baxter Management Institute, and ADT where he was Senior Vice President of Human Resources and played a key role in the company's major turnaround effort.

He is active in professional associations, and consults with leaders and organizations across multiple industries to help them navigate change and get to the future first. Charlie has particular expertise with succession planning systems and post merger talent assessment having supported Bank of America's executive team through multiple acquisitions and integrations. He is the author of the book "Making Change Happen One Person at a Time" which was cited by the University of Michigan as one of the ten best books on change in the past forty years.

Charlie has a BS and MS in Psychology from West Virginia University and a PhD in Psychology from the University of Georgia.

Email  |  Direct (312) 267 2924  |  Cell (847) 404 7015

David M. Doto | Principal

David M. Doto has had a distinguished legal career spanning two decades as a civil litigator and business legal consultant representing clients ranging from individuals to Fortune 100 companies. David is a Fellow of the Litigation Counsel of America (LCA), an exclusive legal honorary society whose members have demonstrated superior litigation accomplishments and ethical standards. David is a co-founder of the LCA's American Academy of Alternative Dispute Resolution.

Drawing upon his extensive legal experience, David is a skilled mediator able to employ facilitative, evaluative, and transformative techniques to litigated and non-litigated matters. Prior to joining CoralBridge, his firm was named as a 2012 Philadelphia Business Journal Top 25 mediation firm.

In addition to mediation, David provides Hogan assessment and developmental coaching, conflict coaching, group meeting facilitation, private arbitration, and Integrated Conflict Management Systems design services. He also provides various training services tailored to client needs, including conflict management skills, managing high-conflict personalities, negotiation, basic and advanced mediation, and mediation advocacy.

David is a graduate of Villanova University (Philosophy and Psychology), and the Villanova University School of Law, and has earned numerous academic and professional accolades. In 2012, David earned a Certificate in Dispute Resolution from the prestigious Straus Institute for Dispute Resolution at the Pepperdine School of Law, and he expects to complete his LLM from the same institution in 2013.

Email  |  Direct (312) 273 6899  |  Cell (702) 683 1309

Jeff Husserl | Principal

Jeff has broad leadership experience that has been effectively utilized to align HR with strategy. He has demonstrated success with integrating and assimilating acquisitions, and driving cultural change in various industries including financial services, manufacturing and transportation. As Executive Vice President of Administration with MB Financial Bank, he held executive roles in human resources, marketing, property management, compliance and legal.

Over the years, he has been actively involved in the Chicago community serving as Chairman of the Board of Directors of the Human Resources Management Association of Chicago (HRMAC), on the Senior Advisory Board of the Kendall College School of Business, and as Chairman of the Compensation Committee for LaRabida Children's Hospital.

Jeff received a BA in English from Georgetown University, an MBA in Marketing and Human Resources Management from Northwestern and expects to receive an MDR in 2013 from the Straus Institute for Dispute Resolution at Pepperdine Law School.

Email  |  Direct (312) 267 2925  |  Cell (312) 342 0500

Selina Shultz | Principal

Selina Shultz has over fifteen years of extensive mediation experience. She is sought out to work with individuals and businesses as a mediator and consultant in dispute resolution. In addition to her private mediation practice, she served for thirteen years as a mediator for the Allegheny County Court of Common Pleas. Selina is currently on the approved mediator panels for the U.S. District Court for the Western District of Pennsylvania and the U.S. Bankruptcy Court.

Selina is an innovative thinker. Through the mediation of hundreds of cases over the course of fifteen years, she has developed a mediation style that is effective and facilitative. She has an uncanny ability to bring out people’s best thinking in order to guide them to solutions.

Selina is a popular lecturer and trainer in the area of dispute resolution and has worked with individuals and businesses to provide both basic and advanced trainings in mediation and conflict resolution skills. She has served as a leader in the field, most recently serving on the Executive Board of the Mediation Council of Western Pennsylvania, presenting at the Association for Conflict Resolution National Conference, and helping to launch the Western District of Pennsylvania’s Prisoners Civil Rights Mediation Pilot Program.

Selina graduated in 1990 from the University of Nebraska with a BA in Political Science and obtained her JD in 1993 from the University of Pittsburgh. She is expected to graduate in the Spring of 2013 with an LLM in Dispute Resolution from The Straus Institute at The Pepperdine University School of Law, the top ranked program of its kind in the country.

Email  |  Cell (412) 512 5228

Brett Avner

Brett has served on executive management teams, partnered with CEOs and Board members, and has led large scale initiatives that required strong change management and organizational alignment skills. He has been consistently recognized for his contributions in aligning HR strategies with organizational goals to drive results.

Over the course of his career, he has been responsible for the leadership of HR functions for small, mid-size and large companies generating up to $3.5B in revenues. His industry experience incorporates Retail, and Financial Services and includes CHRO roles with recognized brands such as Victoria's Secret, Chico's, Coldwater Creek and Nationwide Insurance.

Brett is on the faculty of the Chicago School of Professional Psychology where he teaches Strategic Planning as well as Financial Literacy. He has a BS in Psychology from Bradley University, an MA in Industrial/Organizational Psychology from North Texas State University and a PhD in Industrial Organizational Psychology from the Illinois Institute of Technology.

Cell (239) 989 8029

Robert A. Creo

Bob is an internationally recognized mediator and arbitrator, and co-founder of both the International Academy of Mediators and Mediators Beyond Borders. His experience spans over 30 years and, in particular, his work in training business people and lawyers in the areas of Mediation Advocacy and Decision-Making perfectly complement the work of the CoralBridge Conflict Transformation Institute. Bob has served as a mediator and arbitrator for over 5,000 days since 1979. Although he has mediated and arbitrated cases in almost every area of the law, he has extensive experience resolving death and catastrophic loss claims, medical malpractice, complex commercial and real estate transactions, construction disputes, and employment issues.

Bob is particularly adept at mediating cases with an extremely large numbers of parties, having successfully mediated cases with over 40 defendants. He has also worked with the Senate Select Committee on Ethics, Office of Fair Employment Practices, as well as a salary arbitrator for Major League Baseball and a grievance arbitrator for the National Football League.

Bob has spent much of his career developing and teaching mediators, arbitrators and lawyers. He has taught credit courses at the University of Pittsburgh School of Law, Duquesne University School of Law and Penn State. He has published extensively and currently writes a monthly column for the International Institute for Conflict Prevention and Resolution (CPR) monthly newsletter, Alternatives, under the byline “Master Mediator”. He co-created the Master Mediators Institute, which, in conjunction with well known professors in neuroscience, psychology and economics developed mediation immersion courses at Duke and UCLA which were attended by some of the most respected and recognized mediators in the country.

His international work has included presentations and trainings in England, Serbia, Italy, Poland, Ukraine, including being a Fulbright Scholar for the United States State Department.

For more information regarding Bob Creo, please contact us at (312) 267 2925 or

Laura Grisolano

Laura brings her unique professional experiences in law, higher education, business, government, and the non-profit sector to inform her approach to every new client challenge, whether it is a workplace conflict, a leadership development program, a community meeting, or a legal dispute.

Prior to joining CoralBridge, Laura founded Bridge Mediation & Dispute Resolution Services LLC to provide mediation, conflict coaching, facilitation, and training services for businesses, families, and individual clients. She also serves as an Adjunct Professor in the Leadership, Ethics, and Values program at North Central College, where she teaches Conflict Resolution and the Law of Higher Education.

A graduate of The Law School at the University of Chicago, Laura clerked for Federal District Court Judge James B. Moran before joining the litigation and appellate groups at Sidley Austin Brown & Wood LLC in Los Angeles. At Sidley, her clients ranged from a national health care provider and a public utility, to a state governor, a national trade association, and a global hospitality corporation. Laura’s professional and volunteer experiences also include strategic planning, management, communications, and fundraising work for non-profit organizations, political candidates, and educational institutions. As a member of the Board of Trustees for Claremont McKenna College, her alma mater, Laura served on the Leadership Committee for a successful $635M capital campaign and on the College’s 2013 Presidential Search Committee.

Laura holds a Mediation Certificate from Northwestern University and completed Mediation Training with the Los Angeles County Bar Association. She is licensed by the State Bar of California and is an active member of the DuPage County (Illinois) Bar Association, the American Bar Association (Dispute Resolution Section), and the National Association of Women Lawyers. She has been recognized as the 2013 Woman of the Year in Dispute Resolution by the National Association of Professional Women, the inaugural Donald Egan Scholar by the University of Chicago Law School, a Truman Scholar, and a Rhodes Scholar finalist. She has earned a reputation as a leader, a problem solver, and a connector who can move people and organizations to higher levels of performance.

Email  |  Direct (630) 234 3905  |  Cell (626) 487 3052

John Makransky

John joined CoralBridge in 2013 to expand its consulting practice in law firms and health care institutions. He has over 30 years of experience as a business development officer and relationship manager working with lawyers, business owners, physicians and executives to build wealth. Since 1982, he has been based in the Philadelphia metropolitan area with Karr Barth Associates, an affiliate office of AXA Equitable Life Insurance. AXA is a leading financial protection company and a premier provider of life insurance, annuities and related financial services with over $500 billion of assets under management. Prior to Karr Barth, John ran Juvenile Delinquency programs In Los Angeles County CA.

John received a BA degree from Johns Hopkins, and a MA in Social Psychology from the Claremont Graduate School. He has also earned prestigious designations as a Chartered Life Underwriter (CLU) and a Chartered Financial Consultant (ChFC) through the American College of Financial Services.

Email  |  Cell (610) 620 7749

Michael Siboni

Michael Siboni is an experienced trial lawyer and mediator. He is a founding shareholder of Siboni, Buchanan, & McLean PLLC, located in Ocala, Florida and has focused his practice on complex litigation in a variety of areas in both State and Federal Courts. He is certified by the Florida Supreme Court as a Circuit Civil Mediator. Additionally, he is a Federal Court Mediator and Florida Supreme Court qualified as an Arbitrator. Mike has earned the reputation as an effective and skillful conflict management expert who has been selected as a mediator by the most prestigious law firms and corporations throughout the State of Florida as well as nationally. His background, skills and fluency in Spanish make him a highly sought after professional with a solid record of resolving all types of disputes.

Mike is a Fellow in the Litigation Council of America, an invitation-only association representing less than one-half of one percent of American lawyers. He maintains an AV rating by the Martindale-Hubbell Law Directory, the highest attorney rating as voted by peers in the legal community. Thomson Reuters has also recognized him as a Florida Super Lawyer ranking him in the top 5% of his peers.

Mike graduated from Biscayne College (now St Thomas University) in Miami Florida magna cum laude and obtained his JD at South Texas College of Law in Houston Texas. He is currently enrolled in the prestigious Straus Institute for Dispute Resolution at Pepperdine Law School where he expects to receive a Masters Degree in Law (LL.M) in 2013 with a concentration in mediation and arbitration.

Email  |  Cell (352) 895 8218

Samantha Watts

Samantha Watts offers a 10+ year career as a conflict resolution practitioner. Her experience is distinguished by her ability to assist parties with the management of conflicts ranging in nature. Her facilitative style and unique ability to build rapport with parties is especially effective in resolving complex disputes.

Samantha began her career employing various diplomatic techniques for resolving protracted conflicts and managing real or perceived crises. In 2006, Samantha was awarded special commendation for successfully facilitating communication and response efforts during a biological threat against the United States Congress and Department of Defense.

In more recent years, Samantha focused her conflict resolution career mediating two-party disputes. Specifically, she acted a Federal labor and employee relations specialist to resolve grievances in the workplace. She has also served as a mediator on the Maryland District Court, and presently acts as the senior mediator at the United States Equal Employment Commission (EEOC) in Baltimore, Maryland. She enjoys mentoring and developing new practitioners, and is often invited to present at mediation programs around the state of Maryland.

Utilizing her extensive experience and education in this field, Samantha offers training and instruction on general conflict resolution techniques, negotiation, crisis management, mediation, and communication soft skills.

Samantha earned a BA in Government and Politics with a concentration in International Relations from the University of Maryland College Park in 2003. She later went on to earn her MA in Negotiation, Conflict Resolution, and Peacekeeping from California State University, Dominquez Hills in 2006.

For more information regarding Samantha Watts, please contact us at (312) 267 2925 or


issues defined. problems solved. performance accelerated.

Change is constant and high performing talent is the only sustainable competitive advantage. Our work helps organizations understand their people, make better decisions, improve organizational relationships, and predict outcomes to improve performance.

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our model begins with diagnostic expertise rather than a prescription


How is your team, and the individuals on it, hard-wired? How effective is your leadership? How strong are your relationships? Is conflict harming your business?


Do you have the talent/bench strength to implement your strategic agenda? Our HAI and Leadership Dashboard help us assess this dimension.


How do you design and target your business culture and leadership practices for high performance?

  • CoralBridge Process and Solutions

Business Segments

Leadership Development

Develop your business's leadership capabilities so that your talent becomes a sustainable competitive edge as you embrace rapid change and look to future growth.

Coral Bridge services include:

  • Individual Assessment and Executive Coaching
  • Executive Team Building and Development
  • Strategic Planning Facilitation
  • Coaching High Potentials
  • Executive On-boarding
  • Conflict Resolution through the Conflict Transformation Institute

CoralBridge is affiliated with Hogan Assessments and Kaplan DeVries. Hogan is an international authority and leading expert in the utilization of personality assessments to drive business results. Our consultants are certified in the use of Hogan's extensive portolio of employee selection, development, and leadership tools that allow companies to better manage their human resource capital and retain top talent. Our consultants also possess significant expertise with Kaplan DeVries' pioneering 360 degree assessment, the LVI, which measures leadership versatility. This tool serves as an excellent complement to the Hogan Instruments but can also stand alone.

Organizational Culture Assessment

Culture clearly impacts your organization's ability to drive key performance metrics. We help you assess the strengths and the weaknesses of your culture and raise the bar on performance by leveraging this critical but often underutilized aspect of your business.

Coral Bridge services include:

  • Cultural Assessments
  • Cultural Change for Performance
  • Teambuilding for Cultural Change
  • Merger and Acquisition Integration
  • Conflict Transformation

CoralBridge is affiliated with Denison, a world renowned expert in the fields of human behavior and organizational culture. This affiliation allows our consultants to use validated, sophisticated tools that are the best in the market.

Talent Evaluation and Succession Planning

Develop and manage your talent so that you have the best people to grow your business today, and into the future.

Coral Bridge services include:

  • Talent Assessment and Development
  • Technology Solutions for Talent Management
  • Talent Management
  • Succession Planning
  • High Potential Programs
  • On-boarding
  • Training

CoralBridge utilizes tools including the HAI (Human Asset Inventory) and Leadership Pipeline Dashboard, sophisticated and automated methodologies that measure, respectively, competencies and talent to improve the speed and quality of decision making about people. CoralBridge facilitates a discussion to evaluate talent, assess bench strength and insure that you have the right people in the right place to fuel profitable growth. Learn more about the HAI and Dashboard

Conflict Transformation Institute

The CoralBridge Conflict Transformation Institute (CTI) offers comprehensive conflict management and dispute resolution services for corporations, not-for-profit associations, law firms, public sector organizations and private individuals.

We maintain an affiliation with Kuest & Robinson whose unique automated assessment tool, the ACN, diagnoses the extent and cost of conflict in an organization.

Go to our Conflict Transformation Institute page to learn more


Our clients understand the connection between people, performance & results

Representative industries include:

  • Banking
  • Consumer & Packaged Goods
  • Financial Services
  • Food
  • Government
  • Healthcare
  • Insurance
  • Manufacturing
  • Not-for-profit Organizations
  • Pharmaceuticals
  • Real Estate
  • Retail
  • Secondary & Higher Education
  • Transportation & Logistics

CoralBridge's collective wisdom has been gained working at, or providing consulting services for organizations including:

  • ADT
  • Alcatel-Lucent Technologies
  • Allied Van Lines
  • Bank of America
  • Baxter International
  • Chico's
  • Coldwater Creek
  • Equal Opportunity Commission
  • FedEx
  • Fellowes Manufacturing
  • Giant Eagle
  • Hewlett-Packard
  • Jamba Juice
  • Maurice Sporting Goods
  • MB Financial
  • Nationwide Insurance
  • PNC Equity Partners
  • University of Alabama at Birmingham
  • University of Pennsylvania Health Systems
  • Victoria's Secret
  • Wockhardt


(312) 267 2920

27 N Wacker Drive, Suite 403
Chicago, IL 60606

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